Business Hours

Monday through Sunday, 9am ET – 9pm ET

Available Services

Shopping services entail and are limited to sourcing, procuring, and delivering retail item(s) which exclude animals (domesticized or otherwise) and livestock, medication, drugs, and pharmaceuticals.

*Please note, item(s) presented as tailored options through our shopping services do not constitute an endorsement, favor, or affiliation. Tailored options are sourced, curated, and highlighted in accordance with the criteria provided by the client; the client is ultimately responsible for making the final selection, communicating concerns to Onvoii, and the cost of the selected item(s).

Service Area & Deliveries

Onvoii services and in-person deliveries are available to a pre-defined subsect of northern Virginia; click here to see if your zip code is in our service area. 

Onvoii can ship item(s) upon client request, however, the client is responsible for shipping costs and fees and releases Onvoii of any liability- including but not limited to package(s) loss, damage, delay, theft, and/or any extenuating circumstance. Onvoii strongly encourages the client to insure their package(s) at the time of shipment. 

Exchanges & Returns

Onvoii can facilitate and arrange exchanges and/or returns of purchased item(s) upon the client’s request pursuant to the merchant’s return and exchange policies, terms, and conditions. Onvoii does not guarantee returns and/or exchanges in any circumstance. It is wholly incumbent upon the client to be aware of and understand the merchant’s policies prior to the purchase of requested and/or selected item(s).

Loss, Damage, or Delay

Onvoii is not responsible for any damage, loss, or delay that may occur during the procurement, preparation, transport, delivery, and/or shipment of items prior to, during, and after services have been rendered complete. 

Onvoii is not responsible for any item(s) that may be defective, damaged, fail to perform/operate, suffer user error/misuse, cause property damage, and/or personal injury or loss. Onvoii directs the client to remedy any issue(s) or complaint(s) with the merchant and/or manufacturer.

Intellectual Property & Copyright

Please note that this website (http://www.Onvoii.com) and all of its Material Content, including but not limited to written text, graphics, images, logos, icons, videos, audio, artwork are the intellectual property of EnVoy Luxe, LLC DBA Onvoii and protected by U.S. Intellectual Property & Copyright laws unless explicitly written otherwise. Visitors may view and peruse Material Content purely for personal and/or informational purposes but may not copy, link to, republish, reproduce, or use for any competitive purpose without express written permission from the proprietor of EnVoy Luxe, LLC DBA Onvoii. Any unauthorized use of Material Content is strictly prohibited and will be legally pursued to the fullest extent of any and all applicable laws, rules, and/or regulations.

Accepted Forms of Payment

• Visa

• MasterCard

• American Express

• Discover

• Cash App

• Venmo

• Zelle